The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Amenities
“I loved the proper hairdryer and full-length mirror in the room; they made getting ready so much easier.” view full review
Lovely Tea/Coffee
“The tea and coffee facilities downstairs were a great touch, perfect for enjoying a warm beverage anytime.” view full review
Impressive Water Pressure
“The shower had fantastic water pressure, making for a refreshing and enjoyable shower experience every morning.” view full review
Cozy Atmosphere
“The rooms were clean and provided a cozy atmosphere, perfect for relaxing after a day of exploring.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Baby pushchair
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
San Bernardo, 3,
Madrid,
Spain,
28015,
Community of Madrid
Map view
street view
San Bernardo, 3,
Madrid,
Spain,
28015,
Community of Madrid
City landmarks
Square
Plaza Mayor
720 m
Palace
Royal Palace of Madrid
830 m
Square
Puerta del Sol
800 m
Casino
Gran Via
710 m
Museum
Prado National Museum
1.8
km
Museum
Museo Nacional Thyssen-Bornemisza
1.5
km
Park
El Retiro Park
2.1
km
Plaza de la Independencia
Parque del Retiro
1.7
km
Public Building
Cybele Palace
1.6
km
Calle Ponzano tapas
2.4
km
Museum
Plaza de Cibeles
1.5
km
Church
Real Basilica de San Francisco el Grande
1.5
km
Museum
Museo Nacional Centro de Arte Reina Sofia
2.1
km
Paseo del Pintor Rosales
Templo de Debod
1.1
km
Calle Alcala 42
Circulo de Bellas Artes
1.2
km
Museum
Museo de Historia de Madrid
1.0
km
Church
Catedral de Sta Maria la Real de la Almudena
990 m
Square
Plaza de Santa Ana
1.1
km
Museum
Museo Sorolla
2.1
km
Garden
Sabatini Gardens
680 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.6
km
Garden
Royal Botanical Garden of Madrid
2.0
km
Museum
The Museum of Contemporary Art-Madrid
1.2
km
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.4
km
Calle de Ferraz
Temple of Debod
2.3
km
Park
Neptune Fountain
1.5
km
Nearby
Opposite Palacio Real
Plaza de Oriente
200 m
Theatre
Teatro Real
360 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
410 m
Church
Iglesia San Gines
420 m
Restaurants
StreetXo
300 m
Calle Serrano
Wanderlust
50 m
Calle Silva 2 Plaza Santo Domingo
Chila
170 m
Calle Silva 2
Goofretti Postas
110 m
Calle de las Postas 15
Restaurante De Prado
160 m
Calle Silva 2
Tayta Chicken Grill & Wok
170 m
Calle Silva 2
La Bola
250 m
5 Calle de la Bola
La Sirena Verde
170 m
Calle Gran Via 62
Jamon 55
100 m
Calle Gran Via 55 28013
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
7.7
Location
9.2
Service
9.0
Dining
7.7
Guest reviews
8.4/10
based on 6 reviews
8.0
8.0/10 based on 3247 reviews
Jerry
United States,
December
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were spacious and comfortable, but unfortunately, they were quite noisy, especially in the mornings. The location was superb, with easy access to public transport and major attractions. The service was exceptional, with staff going above and beyond to assist me. However, the dining options were a bit limited, and the room got cold at times, making it less than ideal for me.
Rooms
7.0
The room had a king-size bed and 2 single beds but was noisy and got quite cold during the mornings. The room size was somewhat small.
Service
9.0
The staff was amazing, always ready to help and very kind. They provided clean sheets and ensured a pleasant stay.
Location
9.0
The hotel's location was perfect for exploring Madrid, with easy access to public transport, a metro station, and a supermarket nearby. The staff were incredibly helpful in guiding me to nearby attractions like the palace and Temple Debod.
Dining
8.0
The dining experience was nice, and the food was good and reasonably priced, but the availability was limited to certain hours only.
Facilities
8.0
The facilities were satisfactory, with access by ringing a bell and good value for the cost provided.
Bryan
United States,
September
2023
8.4/10
My stay at the hotel was delightful overall. The room offered a beautiful view of the hanging gardens, though it was a bit on the smaller side, the generously sized bathroom made up for it. The service was top-notch, with staff being incredibly polite and always willing to assist. The central location in Madrid was perfect for exploring the city on foot, making it convenient to visit various attractions. Dining options were healthy and delicious, even though the selection was a bit limited. The facilities met my expectations and added to the comfort of my stay.
Rooms
8.0
I loved the view of the hanging gardens from my room. The room, while not very spacious, had a large and well-equipped bathroom.
Service
9.0
The service was exceptional, with staff being friendly and always ready to help, making my stay even more enjoyable.
Location
10.0
The central location was ideal, allowing me to easily explore Madrid on foot and access all the major attractions within walking distance.
Dining
7.0
The dining experience was delicious, offering healthy options that satisfied my needs. However, I wish there were more choices available beyond the early morning hours.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay, adding to the overall enjoyment of my time at the hotel.
James
United Kingdom,
September
2023
8.6/10
Staying in this hotel was overall a lovely experience. The location is perfect for exploring Madrid, just steps away from major attractions, but the constant need to provide access details can be a bit bothersome. The rooms are comfortable and clean, although being near the entrance makes it feel quite public.
Rooms
8.0
The room, despite being on the ground floor near the entrance, was clean and comfortable. Just keep in mind that it also serves as the reception area, so it can feel quite public.
Service
9.0
The service here was top-notch. The staff went above and beyond to assist with any needs, from early check-in to arranging transportation. Very helpful and approachable.
Location
9.0
The hotel's location is superb, right in the center of Madrid within walking distance to all the attractions. Plus, it's conveniently near a metro station for easy exploring.
Dining
8.0
The dining experience was enjoyable, with delicious options available. The breakfast was good, offering a good value for the cost.
Facilities
9.0
The facilities were well-maintained and offered everything one might need during their stay.
Arthur
United Kingdom,
August
2023
8.2/10
The hotel's location is fantastic, right in the center of town close to the main attractions. The rooms are simple but quiet, although street noise can be heard on lower floors. The service is top-notch with a friendly and helpful staff. The dining offers a good variety including healthy choices. The price is fair for the central location, enhancing the overall value of the stay.
Rooms
7.0
The rooms are simple and even though I was on a higher floor, it was lovely and quiet.
Service
9.0
The service was simply 1st class, starting with the manager, Lucia, and followed by Isabel. The staff were all very nice and not just standard polite.
Location
9.0
The hotel is centrally located and offers easy access to key areas like Sol, Gran Via, and Plaza Mayor.
Dining
8.0
The dining experience was lovely with many healthy choices available.
Facilities
8.0
The hotel offers a range of amenities including room service, laundry, and pet amenities at a fair price.
Christopher
United Kingdom,
June
2023
8.4/10
The hotel was in a central location, making it remarkably quiet despite being in the city center. The staff was pleasant and very helpful, providing a peaceful stay. However, it was a bit disappointing that there were no eggs left in the morning for breakfast, which could be improved. The rooms were nicely furnished with a queen bed and two bunk beds, better to choose rooms from the second floor or higher to avoid noise.
Rooms
8.0
The rooms were nicely furnished with a queen bed and two bunk beds. It was very quiet considering the hotel's central location, and the staff was pleasant and helpful.
Service
9.0
The staff was very efficient and friendly, making my stay enjoyable. They supplied clean sheets and were always ready to help with any requests.
Location
9.0
The hotel's location was fantastic, close to metro stops, the palace, and other main attractions. It was convenient for exploring the city.
Dining
7.0
The dining experience was nice with a variety of choices and a central location to shops and the city center. However, it finished a bit early, but overall, it was a pleasant experience.
Facilities
9.0
The facilities were generally fantastic, with options like room service, dry cleaning, and housekeeping available. The hotel offered a range of amenities to make the stay comfortable.
Anne
United States,
June
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms had a beautiful inside view of the forest, which created such a warm atmosphere. However, it was a bit disappointing that there was no tea or coffee making facility in the room. The space was more than enough for two guests, making our stay comfortable and cozy.
Rooms
8.0
The rooms with a beautiful inside view of the forest were warm and spacious for two guests.
Service
9.0
The service was top-notch! The staff, especially Alejandro, went above and beyond to make our stay memorable. They were friendly, welcoming, and extremely helpful with directions and recommendations.
Location
9.0
The location was excellent, right in the center of Madrid, making it perfect for shopping and sightseeing. It was close to the Grand Via metro station and had friendly and attentive staff.
Dining
8.0
The dining experience was varied and of very good quality, with delicious and fulfilling options. The location just in front of the reception made it convenient for guests.
Facilities
9.0
The facilities were great, offering everything we needed for a comfortable stay.
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